All items sold on GoodMorning Global Malaysia are allowed for return/refund, you may return your item to us within 3 calendar days. Countdown starts from the date you received the item to the post stamp date on the return parcel.
Should there be any item damage due to our transportation, please contact our customer service within 24 hours for claim purposes.
You may want to return your item due to any of the following reasons:
GoodMorning Global ensures that all information collected will be safely and securely stored. We protect your personal information by: x: Not Required | ✓: Required
|YOUR RETURN MUST BE|
|Reasons for return||New Condition||Sealed Condition||Complete (free gifts, accessories, original packaging)||Not damaged||Tags & labels attached|
|Delivery – Wrong Product||✓||✓
Product sealed should not be broken EXCEPT for item type that cannot be differentiated visually based on information provided on the box / packaging only
|Quality – Damanged Product||x||x||✓||x||✓|
|Quality – Defective||x||x||✓||✓||✓|
|Quality – Product Condition||✓||✓||✓||✓||✓|
|Website – Incorrect Content||✓||✓||✓||✓||✓|
NOTE: In the unlikely event that your return does not meet requirement(s). Our Customer Service will notify you before sending it back to you. In this instance, your return courier/postal fee will not be reimbursed.
You can track return status using the tracking number provided to you by our logistics partner.
Replacement process only begins after we have completed evaluating your returned item. This quality evaluation process may take up to 2 – 3 business days.
Kindly have your returns shipped to our Returns Mailing Address:
GoodMorning Global Sdn Bhd
No.56, Jalan 15/22 Taman Perindustrian Tiong Nam,
Seksyen 15 40200 Shah Alam, Selangor.
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